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Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
2 Tasks: You will be a part of the team accountable for design, model and development of whole GCP data ecosystem for one of our Client’s (Cloud Storage, Cloud Functions, BigQuery). Involvement throughout the whole process
