Online Enrollment Counselor An Online Enrollment Counselor at Husson University is an ambassador who provides information and assistance to prospective students, applicants, and new students as they inquire, apply, and first enroll in 100% online programs
Essential Duties and Responsibilities: - Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other desk procedures for the position - Function as a Subject Matter Expert in one
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are predominantly routine, but may require deviation from