The Sr. Appian Software Engineer will report to the Sr. Director, Salesforce and Marketing Technology in the Technology Department. This role is responsible for owning the technical direction, build quality, and delivery of Appian-based solutions supporting
Major Responsibilities: Previous experience in Forecasting and capacity planning. 1-2 years of experience in Realtime workforce management required. Experience in programs like Genesis, NICE or tableau wanted! Personnel Resource Management Utilizes call center management tools to monitor and manage