Job Purpose Albany Engineered Composites (AEC) is seeking an experienced Sr. Manager, Contracts & Customer Support for our Emerging Markets & Technology Segment. This role will be located at our Rochester, New Hampshire location. This individual
Provide advisory support to all enterprise contact centers regarding utilization and configuration of contact center applications, specifically Enterprise Workforce Optimization (WFO) solutions and will serve as the overall product expert for the organization. WFO applications allow
SPV - Medical Administrative Assistant - REMOTE Responsible for the overall management, coordination, and performance of medical administrative assistants. May also be responsible for managing leads, assistant supervisors, administrative assistants, medical staff assignment coordinators, education program coordinators,
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of