Supervisor - Call Center Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed. Interview and recommend hiring and promotion of contact center staff,
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Bilingual Customer Service Rep - Remote (Must live near McAllen, TX) Maximus is currently seeking Bilingual Spanish Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMAs mission is to help people before, during,
Customer Service Rep - Remote (Must live near McAllen, TX) Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMAs mission is to help people before, during, and after disasters.
Essential Duties and Responsibilities: - Collect information from customers and clients - Enter data into the central database - Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry -