Provides direct leadership, coaching, and operational oversight for Contract Maintenance associates responsible for the administration and lifecycle management of Assurant automotive service contracts and related products. Ensures contractual accuracy, regulatory compliance, financial integrity, service performance, and quality
Responsible for the development and implementation of client and product initiatives for Multi-Services Operators (MSO) and Broadband providers. Partners with internal and external stakeholders including (but not limited to) Business Development, Account Management, Product Development and Sales/Solution