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Job Title Team Leadership & Service Delivery Supervise and support a hybrid team performing Tier 2 benefits operations Provide coaching, work prioritization, and performance oversight to ensure operational excellence, including productivity levels, key performance indicators, service
Trinity Health Colleague Experience Specialist Provides administrative service, support, navigation & / or solutions, in accordance with level of experience, education & established policies & procedures. Performs clerical functions including customer service (all communication methods), data
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