Customer Complaint Resolution Specialist (Financial Services) Location: Sioux Falls, SD (Hybrid) Schedule: Monday-Friday, 8:00 AM-5:00 PM CST after training Contract Length: 12-month contract with potential for extension and long-term career opportunities About the Opportunity Join a
Description Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this area and it will initially be handled by a seperate intake team
Company Description Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated
Typical Day: This role will primarily involve customer communications via phone throughout the complaint resolution process. Team members will be responsible for handling outbound/inbound calls to customers who have an active complaint case to introduce themselves, collect
Telephone Sales Rep - Remote Salary Range $11.00 - $20.00 Hourly Position Type Full Time Job Shift AM Travel Percentage None Category Outbound Telemarketing Position Overview As a Telephone Sales Representative (TSR), you will be responsible
Essential Duties and Responsibilities: - Review cases and summarize the facts of each case and assess issues involved in the case to certify or non-certify requested treatments. - Provide written clinical rationales for CA Workers Compensation cases.
Essential Duties and Responsibilities: - Responsible for reviewing favorable, and partially favorable, determinations in accordance with applicable regulations. - Render medical necessity determinations for Medicare State East cases assigned. - Resolve all other technical issues within