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POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
Description General Duties: - Receives consumer calls and emails in regards to problems, installation instructions and general product information. - Answers high volume incoming technical support calls. - Offers knowledge to consumers and directing them to
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