Job Title This position will be required to analyze contact center trends including transaction volumes, call volumes, call patterns, staff productivity, and resource allocation. The analyst will monitor inbound call and chat traffic, volume of escalated
Company Overview Imagine Everything. Build the Future with Hexion. At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communities, and drive a
Company Overview Imagine Everything. Build the Future with Hexion. At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communities, and drive