SUMMARY As a Managed Services Engineer 1, you are a frontline, customer-centric engineer supporting our customers’ technology programs on the Service Desk. Success is measured by your ability to resolve tickets timely with high customer satisfaction, as
SUMMARY The Level 2 Technician – IT & VoIP is responsible for resolving escalated technical issues across endpoints,servers, networks, and voice systems, delivering stable, high-quality IT andVoIP services for multiple MSP clients. This role owns complex