Customer Complaint Resolution Specialist (Financial Services) Location: Sioux Falls, SD (Hybrid) Schedule: Monday-Friday, 8:00 AM-5:00 PM CST after training Contract Length: 12-month contract with potential for extension and long-term career opportunities About the Opportunity Join a
Description Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this area and it will initially be handled by a seperate intake team
Description Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this area and it will initially be handled by a seperate intake team
Typical Day: This role will primarily involve customer communications via phone throughout the complaint resolution process. Team members will be responsible for handling outbound/inbound calls to customers who have an active complaint case to introduce themselves,
Digital Solutions Manager – South Dakota *This is a remote position that requires you to be located within South Dakota. * About Townsquare Ignite: Founded in 2010, Townsquare Ignite products and solutions are a combination of
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Essential Duties and Responsibilities: - Responsible for reviewing favorable and partially favorable determinations in accordance with applicable regulations. - Render determinations for cases assigned. - Resolve all other technical issues within reconsideration assigned. - Review cases
Essential Duties and Responsibilities: - Supervise a designated team of unit staff - Responsible for the training and development of unit staff - Monitor the activities, schedules, productivity and work product results of the assigned unit