Location: Omaha,Nebraska,United States Great Plains Communications is looking for a Part-time Technical Support Specialist (30 hours per week) to provide an escalated level of technical support for the Internet and Voice lines of business. Will serve as
Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work