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Job Description Why This Role? Why Now? The world of customer experience isn’t just evolving—it’s being revolutionized. At Zendesk, we don’t watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform,

Overview The Director of AI Solutions will lead the strategy, design, and deployment of secure enterprise AI capabilities focused on regulated and high-trust environments. This role will drive the development of a secure AI application layer