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POSITION PURPOSE The IT Support Specialist is responsible for analyzing, troubleshooting and resolving support requests for all company supported hardware, services and applications. PRIMARY RESPONSIBILITIES Courteously and expeditiously respond to all helpdesk incidents and support requests.
PRIMARY RESPONSIBILITIES Review select cases for accuracy of tissue request and escalate to PA’s when needed, complete accurate data entry. Assist other PSCs in resolving issues with their cases and provide feedback on the quality of
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