Provides SCM and customers with a solid understanding of best practices, innovations, trends in the industry, to include cross-industry disciplines (e.g., SCM, analytic, strategic, etc.). Maintains abreast of leading edge concepts, best practices, and innovation in
This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs. Provides strategic leadership for Mayo Clinic’s Enterprise Contact Center of Excellence,