Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and continuous
About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet. Why? Because crypto, stablecoins and blockchain aren’t just technologies.
Position Title: Senior Amazon Connect Engineer Employment Time: Full-Time Timings: 8:00 am- 5:00 pm CST (US Central Time) About Cloudelligent Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions
The Opportunity The Command Center Specialist (CCS) is responsible for ensuring that the contact center resources are effectively utilized. The CCS is responsible for delivering targeted service level objectives while managing to key performance strategic goals.
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints