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CSR II Operations Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are predominantly routine, but may require deviation from standard screens, scripts,
Essential Duties and Responsibilities: - Collect information from customers and clients - Enter data into the central database - Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry - Review
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