The Customer Success Executive partners with senior customer leaders to drive adoption, retention, and growth across a portfolio of enterprise accounts, working as a strategic advisor to some of most important software customers. Works independently with minimal
Works under minimal supervision take a broad perspective to resolve customer inquiries and support UL’s sales professionals, including but not limited to inquiry follow-up, quote generation, case development, and order processing, as required. This is a
Hybrid role (3 days in office) responsible for testing and certifying fire alarm, access control, and smoke detection systems to UL standards. Works directly with clients, manages certification projects, coordinates testing activities, provides technical guidance, and
This is a hybrid role requiring 3 days per week onsite in Northbrook, IL. Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing
Reporting to the Senior Technical Training Manager, Knowledge Solutions, the Senior Technical Training Specialist supports Technical Training Leadership and Business Operations in the planning, development, and delivery of technical training solutions for UL products, standards, certifications,
Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction. Initiates communication with clients to promote
The Senior Manager, Portfolio Management is responsible for establishing, leading, and continuously improving the Global Technology (GT) portfolio management function. This role drives governance, prioritization, and portfolio execution processes to ensure technology investments align with business strategy,
Supports product testing and certification projects by conducting technical evaluations, coordinating lab testing, and ensuring compliance with UL standards. Works directly with customers, manages project timelines, prepares reports, and provides technical guidance throughout the certification process.