Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You will help our business react to changing business conditions with
Key Responsibilities Zendesk Operations Act as the primary administrator and SME for Zendesk. Manage ticket queues, ACD routing, workflows, automations, macros, and business rules. Administer user access, platform governance, and system configurations. Drive workflow automation and
Extracts knowledge and insights from high volume, high dimensional data in order to investigate complex business problems through a range of data preparation, modeling, analysis and/or visualization techniques, which may include the use of advanced statistical