The AI Bot Optimization Specialist owns the ongoing performance, testing, and refinement of Inspiras virtual agent experience. This role analyzes conversation-level and aggregate performance data, runs structured tests ahead of and following changes, and tunes the AI Bot
AI Bot Optimization Specialist The AI Bot Optimization Specialist owns the ongoing performance, testing, and refinement of Inspiras virtual agent experience. This role analyzes conversation-level and aggregate performance data, runs structured tests ahead of and following changes, and tunes the
The Senior Platform Mobile Engineer will report to the Director, Software Engineering in First Dollar. This role is responsible for building high-quality, scalable mobile applications and requires hands-on expertise in React Native, React, Node.js, and TypeScript,
We are seeking talented Senior Software Engineers who can create complex .NET back-end solutions and scalable user experiences while collaborating with an experienced team of product development professionals. You will join a cross-functional, DevOps based, Agile
Reporting Analyst will deliver accurate, timely, and actionable reporting that supports business decisions and client outcomes. This role partners with internal and external stakeholders to translate business questions into clear analysis, manage a high volume of
The Sr. Business Analyst will report to the Sr. Manager in the Digital Product Management department. This role is responsible for identifying business needs, analyzing data, and developing data-driven solutions by collaborating with stakeholders to evaluate
The Sr. Support Content Strategist is responsible for developing, implementing, and maintaining the support content strategy for partner, administrator, and member-facing Help Centers across Inspiras white-label platform. This role leads the creation, governance, optimization, and delivery of
The Sr. Director, Account Executive will report to the Managing Director, Account Management. This role combines strategic client ownership with people leadership — overseeing a team of Account Executives and Team Leads responsible for managing, retaining,
The Content & Digital Experience Knowledge Manager owns the strategy, governance, and day-to-day execution of knowledge content that powers Inspiras digital and agent-assisted customer experience, spanning Intercom Knowledge Hub, NICE CXone Expert, and Guru. This role
The Product Management Manager will report to the Director, Product Management. This role is responsible for driving the product vision and delivery of initiatives for our Retirement & Wealth business line with their agile squad focused
Content & Digital Experience Knowledge Manager The Content & Digital Experience Knowledge Manager owns the strategy, governance, and day-to-day execution of knowledge content that powers Inspiras digital and agent-assisted customer experience, spanning Intercom Knowledge Hub, NICE