Department: Facilities & Campus Operations Classification: Gen Admin Supv 1/Coord 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Location: Arlington, VA Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for
Essential Duties and Responsibilities: - Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.