Description ESSENTIAL FUNCTIONS - Leads analysis of use case requirements, designs solutions, and deploys onpremise or cloud based infrastructure. Provides expertise in on-premise virtual infrastructure, specifically inclustered high availability environments. Provides assistance in integrating on-premise solutions
Overview Our client is seeking a Desktop Support Technician to provide hands-on technical support for a large end-user environment supporting over 1,000 employees and more than 600 devices. This role will focus on troubleshooting hardware and
Top Skills: 1. Tier 2 Troubleshooting and Ownership The ideal candidate can take ownership of complex issues end‑to‑end, perform deep troubleshooting, and drive resolution without constant supervision. 2. Customer Service and Professional Judgment Strong professional presence