SUMMARY The Level 1 NOC Engineer serves as the first line of support for monitoring customer networks, systems, and managed services. The role focuses on monitoring alerts and incoming tickets, performing basic troubleshooting and response actions, communicating updates, and
SUMMARY The Senior Linux Engineer is a highly technical role responsible for managing, maintaining, and optimizing Linux-based systems within a complex and performance-driven environment. This role requires strong hands-on expertise in Linux administration, virtualization, and networking, along
SUMMARY Youll manageyour shifts NOC Engineers directly no layer in between. Day-to-day technicalownership of the queue stays with a rotating Duty Lead among the engineers;your job is making sure the right people are on shift, performing well,developing, and supported.
SUMMARY The Change Coordinator is responsiblefor the end-to-end coordination of internal and customer-facing changemanagement across the company’s NOC, ensuring all changes are raised, assessed,scheduled and closed in line with company’s ITIL-aligned change process. Therole also owns resource