The Senior Systems & Network Engineer (L3) serves as the highest technical escalation point for complex infrastructure, cloud, network, and security issues across multiple client environments. This role is responsible for designing, implementing, optimizing, and supporting enterprise-grade IT
SPECIFIC DUTIES AND RESPONSIBILITIES Elicit and Manage Requirements: Collaborate with business and technical stakeholders to gather, analyze, and document business requirements, translating them into clear user stories, use cases, and acceptance criteria. Backlog Management & Prioritization: