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Job Title: Tier 2 Desktop Technician / Asset Manager Clearance Required: Public Trust Work Location: Silver Spring, (hybrid remote) 1335 East West Highway, RM7308, Silver Spring, MD 20910 Alpha Omega is looking for a Tier 2
Responsibilities & Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC).
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