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Job Summary:The Director, Contact Center Technology provides strategic leadership for the organizations enterprise contact center technology ecosystem, driving the vision, roadmap, governance, and execution of technology initiatives that enhance customer experience, operational efficiency, scalability, and business
Lead and optimize Salesforce CRM across Sales, Marketing, Customer Service, and AI-enabled automation initiatives to improve customer experience, data quality, and business efficiency. Company Details Cole-Parmer India is a global provider of laboratory, industrial, and scientific
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