Customer Support Specialist Are you a highly motivated individual with experience in a call center setting, specifically within the health insurance or medical billing industry? We are looking for a Customer Support Specialist to join our
Job Title Job Description: IT Project and Program management experience Stakeholder management Project management tools (e.g., Microsoft Project, MS Project Online, PowerPoint, Visio, SharePoint, Power BI) Direct experience with waterfall and agile project management processes and methodologies
Essential Duties and Responsibilities: - Facilitate the development of cross-line-of-business solutions by combining knowledge of business capabilities, value streams, and business processes. Consult with technical subject matter experts to develop technical solutions and advise on options, risks, cost-benefit
Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction
Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work