Customer Complaint Resolution Specialist (Financial Services) Location: Sioux Falls, SD (Hybrid) Schedule: Monday-Friday, 8:00 AM-5:00 PM CST after training Contract Length: 12-month contract with potential for extension and long-term career opportunities About the Opportunity Join a
Essential Duties and Responsibilities: - Responsible for directing all quality operations including planning, implementation monitoring and reporting functions. - Develop and oversee an effective management system to continuously identify opportunities for improvement while maintaining adherence to
Essential Duties and Responsibilities: - Perform hands-on data analysis and modeling with huge data sets. - Apply data mining, NLP, and machine learning (both supervised and unsupervised) to improve relevance and personalization algorithms. - Work side-by-side
Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on