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Job Title: Bookkeeper (QuickBooks & Excel) – Remote Location: Remote Schedule (EST): Monday – Thursday: 9:00 AM – 6:00 PM Friday: 9:00 AM – 1:00 PM (Winter schedule: until 12:00 PM) About the Role We are
Key Responsibilities: Answer and process customer calls effectively and efficiently to optimize the customer experience. Follow proper troubleshooting steps, ask clarifying questions, and discover underlying causes of concern. Provide timely resolution of customer issues and concerns.
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