To service customers via inbound and outbound calls; including new customers on products and services, handling new patient enrollment and repeat order opportunities in a courteous, professional manner.Responsible for processing referrals from HCPs and other referral
The RCM Reimbursement Supervisor is responsible for overseeing the billing, collections, and reimbursement operations within the revenue cycle, ensuring compliance with HIPAA, Medicare/Medicaid, private payor, and regulatory requirements. This role supervises internal teams and external vendors,
Responsible for creation and processing of referrals from HCPs and other referral sources into CM database for order confirmations and shipment. Duties include validation of medical files and scanning them into customer accounts within the database