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Overview: M&T Bank is seeking a dynamic and highly Service Design Lead to join our integrated Experience & Process Design organization. This team is accountable for shaping and scaling enterprise-wide experience, service, and process design capabilities
Essential Duties and Responsibilities: - Facilitate the development of cross-line-of-business solutions by combining knowledge of business capabilities, value streams, and business processes. Consult with technical subject matter experts to develop technical solutions and advise on options,
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