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This is an opportunity to excel as a Remote Help Desk Engineer L2 at Blue Mantis, providing essential support and escalation assistance to clients. Your role will be key in problem-solving and improving client satisfaction. In the
Description The EUX Engineer L2 position offers support to Managed Services contract clients, handling first-level ticket support and serving as the escalation point for more complex issues. Additionally, this role provides guidance and support to the
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