Job Description Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud,
With a proven track record now spanning decades, Ubuntu is now the go-to Linux distribution for x86/amd64 environments. To stay at the forefront of consumer choice, Canonical - the company behind Ubuntu Linux - is expanding its investment
职位概述 该职位需要一位兼具深厚技术背景与出色沟通能力的专家。您将成为连接公司产品与客户成功之间的关键桥梁，为中国区的客户提供NGS panel设计，synbio相关产品的售前售后全方位、深层次的技术支持。您不仅需要具备深厚的生命科学背景知识和一定的生物信息学知识，还需要解答产品问题，成为基础科研客户和工业客户（包含抗体开发、细胞治疗、基因治疗及AI药物开发等领域）中的可信赖顾问，通过专业的技术方案解决实际难题，提升客户满意度与忠诚度。 核心职责 NGS panel设计 高效完成中国区NGS panel设计需求。 积极参与客户对于特殊panel设计的讨论。 与全球设计团队保持定期良好的沟通。 技术咨询与支持： 负责处理并解答客户关于DNA合成（基因、oligo pool、突变体文库等）产品的复杂技术问询，提供专业、及时、准确的解决方案。 深度理解客户在抗体药物发现、细胞治疗、基因治疗 等领域的应用场景，并提供基于公司产品的研究方案。 客户关系管理： 主动跟进重点客户的研发项目，建立并维护良好的技术信任关系，提升客户满意度和产品粘性。 收集、分析并反馈客户需求及市场趋势，为公司的产品开发、市场策略提供决策依据。 跨部门协作： 与销售团队紧密合作，参与重要客户的技术拜访，提供专业技术演示，协助达成销售目标。 与研发和生产部门协同，深入调查并解决客户反馈的复杂技术问题，推动产品质量和流程的持续改进。 任职要求 教育背景： 分子生物学、生物化学、细胞生物学、生物工程或相关专业硕士及以上学历。 工作经验： 拥有3-5年及以上在知名生物科技公司、CRO或药企的研发、应用支持经验。 专业知识： 熟悉linux的基本操作，有一定的生物信息学基础。 深刻理解寡核苷酸和基因合成技术的原理、工艺及质量控制要点。 熟悉DNA合成产品在以下至少两个领域的应用： 抗体新药开发: 如抗体库构建、人源化、亲和力成熟、序列优化。 细胞治疗: 如CAR结构设计、病毒载体构建、T细胞功能验证。 基因治疗: 如AAV基因组设计、sgRNA筛选、mRNA疫苗/LNP应用。 AI在药物开发中的应用。
Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering
The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science,
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science,
As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises. We have created a
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science,
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science,
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science,
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science,