Job Description: Position Description: Facilitates and orchestrates Data Recovery (DR) events including organizational cloud and on-premise routing, failovers, and evidence captures. Improves observability and resilience of software and infrastructure through incident root cause analysis using tools
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role We are seeking a highly hands-on Principal Engineer to lead the design and development of next-generation Contact Center Digital Engagement Services. In this