DecisionPoint Corporation seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. The.role supports the ITSM Plan and Service Management System by validating process implementation, SOP adherence, SLA/SLO performance, service quality, and
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We are seeking an experienced IT Support Specialist to provide high-touch technical support at a corporate headquarters environment in downtown Chicago. This position is ideal for someone who thrives in a face-to-face support role and has
Description A Fortune 200 company is hiring a Director-level Change Enablement Process Owner to lead the transformation of Change Enablement from a traditional, gatekeeping change-control function into a modern, service-oriented practice that keeps pace with agile and
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Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do
About Charles River Associates Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic
At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they
Overview DecisionPoint seeks a Senior Quality Manager to lead quality management, quality assurance, quality control, performance measurement, and continuous-improvement activities for the USMEPCOM ENLIST program. This role owns execution and maintenance of the Quality Management Plan
Overview DecisionPoint seeks a Journeyman QA Specialist to support program quality-management and software quality-assurance activities for the USMEPCOM ENLIST program. This role supports execution of the Quality Management Plan, performs quality reviews of program deliverables and
Overview DecisionPoint seeks a Senior Program Analyst to support program management, reporting, governance, and documentation activities for the USMEPCOM ENLIST program. This role collects and analyzes status information across ENLIST Tasks 1–8, develops Monthly Status Report
Overview DecisionPoint seeks a Deputy Program Manager / PMO Lead to oversee daily Project Management Office operations in support of the USMEPCOM ENLIST program. This senior role supports the Task Order Program Manager by coordinating program
Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance,
Overview DecisionPoint seeks an ITSM Management Analyst to support service-management process design, documentation, standardization, performance analysis, and continual improvement for the USMEPCOM ENLIST program. This role maps and evaluates ITSM processes, maintains responsibility matrices and standard operating
Overview DecisionPoint seeks a Journeyman Service Performance / SLA Analyst to lead performance measurement, service-level governance, operational analytics, and performance reporting for the USMEPCOM ENLIST program. This role develops and maintains key performance indicators, Service Level
Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure
Overview DecisionPoint seeks a Journeyman Asset Manager to oversee IT asset lifecycle management, equipment accountability, inventory accuracy, maintenance records, audit support, and disposition activities for the USMEPCOM ENLIST program. The Asset Manager will support Hand Receipt
Overview DecisionPoint seeks an Asset / Equipment Specialist to support equipment accountability and asset lifecycle activities for the USMEPCOM ENLIST program. Working under the direction of the Asset Manager, this position supports Hand Receipt Holders (HRHs),
Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within