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Req ID: 382381 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are
The Service Desk Team Lead is a hands-on technical lead who provides advanced end-user support and serves as the primary escalation point for complex issues. Although the role has no direct reports, it functions as the
Essential Duties and Responsibilities: - Responsible for reviewing favorable and partially favorable determinations in accordance with applicable regulations. - Render determinations for cases assigned. - Resolve all other technical issues within reconsideration assigned. - Review cases