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Senior Network Engineer | WFH | Dayshift Role Summary: A senior-level network engineer responsible for providing Level 3 (L3) support for a large, multi-country hospitality client under a 24x7 Application Management Services (AMS) delivery model. The
Key Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Tier 2 Technical Support Engineers Conduct regular: Performance reviews Coaching sessions Skill development plans Drive accountability for: SLA adherence Resolution quality Customer
