About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a
Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We
About the role : Helpshift is looking for a Senior UX Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for Helpshift’s rapidly evolving AI-first support
About the Team We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own the entire release and build setup and processes
About Us: Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a
About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on: AI Agents for automated issue resolution User Intent Detection AI-Powered Answers and Knowledge Base
Job Title : DevOps Engineer II Location - Pune (Hybrid) About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift, and that essentially means we have our technical
About Helpshift Helpshift is a leading customer service platform powered by AI and automation, helping businesses deliver exceptional customer support experiences across digital channels. We are looking for passionate AI Engineers who are eager to build intelligent systems
At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world‑class support for the creators who shape the industry. Since 1998, weve grown into a global network of 70+ studios, partnering with