We are looking for a Customer Service Agent to support customers across three key areas: Support, Proactive Customer Success, and Retention. This is a customer-facing role suited to someone who is a strong communicator, enjoys solving
This role owns the operating model behind Petal’s go-to-market organization; how Marketing and Sales work together, how opportunities move through the funnel, how performance is measured and forecasted, and how our GTM systems support that motion.