About EyeCarePro EyeCarePro is the growth engine behind North Americas leading optometric practices. We deliver technology-enabled services and proprietary systems that help eye care practices operate efficiently, maintain data accuracy, and grow sustainably in a competitive
Inizio Engage in Cape Town seeks an experienced Call Center Supervisor to lead healthcare contact centre operations, coaching staff, ensuring HIPAA/POPIA compliance, and driving performance against client KPIs. The role emphasizes patient focus, quality oversight, and continuous
Job Purpose/Overview The Call Center Supervisor is a critical member of the Business Unit with accountability for all aspects of contact centre operations, including direct management, coaching, quality oversight, compliance monitoring, and development of team members.