Why join us? To continuously provide high quality processing service related to GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a
Role Purpose To lead WPB operational contact centre teams for conversational banking in all elements which will establish a robust operational, financial and risk management infrastructure enable low-cost, high-quality service for HSBC customers that deliver to
Why join us To continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Other responsibilities dependent on process assigned to (e.g. project implementations, system maintenance, infrastructure development). Receives customer