R10094073 Customer Experience Representative (Collections) (Evergreen) (Open) Location:Tulsa, OK - W. 7th St. - Management - Central BSC How will you CONTRIBUTE and GROW?The Customer Experience Representative (CXR) is a proactive problem-solver responsible for managing a
Essential Duties and Responsibilities: - Supervise the workforce management team and workflow to support management in all aspects of the workforce function within the project. - Create and maintain workforce monitoring schedules for team members to cover
Essential Duties and Responsibilities: - Conduct Monthly 1x1 meetings with staff and evaluate employee performance and make recommendations on employee Bonus and Merit incentives. - Identify and set monthly individual/team goals. - Develop Quality Checklist, based