Growe welcomes those who are excited to: Design and develop automation frameworks from scratch, enhancing existing frameworks to ensure comprehensive test coverage; Collaborate with Software/Test Engineers and Product Managers to understand project requirements and ensure automated testing
Growe welcomes those who are excited to: Work with cash flow data in payment systems: analyze, reconcile, and prepare operational reports; Communicate with payment systems and operational teams on reconciliation and settlement topics; Control the correctness of
Growe welcomes those who are excited to: Monitor that payment methods work properly, escalate issues to respective providers and teams; Analyze acceptance rates of different payment methods/providers/cashiers and make decisions as to which payment method to enable/disable
Growe welcomes those who are excited to: Provide premium, high-level support to VIP clients via chat, email, phone (when needed); Ensure 24/7 coverage, specifically handling night shift operations; Respond to customer inquiries promptly and professionally; Resolve complex
Growe welcomes those who are excited to: Manage and maintain relationships with VIP / high-value clients; Act as the main point of contact for assigned accounts; Provide personalized service and proactive communication; Monitor client activity and performance