At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business.
Job Description The Professional Practice Lead (PPL) plays a pivotal role in leading and providing clinical support to a team of Client Services Supervisors (CSS), consisting of Registered Practical Nurses (RPNs) and Registered Nurses (RNs). By fostering collaboration with both
About the Role This role will oversee a team of client-facing reporting analysts and associates. This individual is responsible for coaching their team through complex client issues, overseeing special projects, and ensuring that team members can deliver high quality, best in
Symetra offers an exciting chance to step into the position of Supplemental Health Customer Service Team Lead! About the role In this role you will be responsible for training and supporting the customer service representative team as a subject matter expert
About the Role iCapital is looking for a Client Delivery, Team Lead Assistant Vice President who specializes in Addepar. This role will oversee a team of client-facing reporting analysts and associates. This individual is responsible for coaching their team through complex client issues,
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations(Client Operations)は、Securities Services/TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。(ハイブリッド勤務/グローバル連携あり) 仕事内容(Key Responsibilities) クライアント・リーダーシップ:日本の信託銀行/資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善/変革の推進:STP向上、手作業削減、例外管理の標準化を主導し、未然防止(Escalation Prevention)とTAT短縮を両立。 マルチ機能・マルチプロダクト運営:セトルメント/アセットサービシング/オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理:運営KPI/KRIの設計、キャパシティ&スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携:海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発:3–5年目安のピープルマネジメント(採用/評価/育成/サクセッション)と、包摂的なチーム文化の醸成。 コントロール/リスク:規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格(Requirements) 必須 カストディ/証券オペレーションのマネージャー経験(チーム運営、品質/納期管理、エスカレーション対応) ピープルマネジメント経験(目安:3–5年)— 採用、評価、育成、パフォーマンスマネジメント 複数機能/複数プロダクト(例:セトルメント、アセットサービシング、オンボーディング/債券・株式・投信など)をカバーした運営経験 戦略的な計画立案と実行(KPI設計、リソース計画、改善ロードマップ) Change maker/Drive:標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション(英語)での協働経験(リージョン/グローバルとの調整・交渉) 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語:英語(ビジネス必須)/日本語(基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能) プロダクト知識:非日本証券(US/EU債券等)の取り扱い経験 以下のいずれかに強み:アセット、コーポレートアクション、ミューチュアルファンド(投信) 歓迎要件(Preferred) NPS/CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード/例外管理等のデータドリブン運営 クロスボーダー運営(税務・開示含む)の知見 タレント育成/サクセッションの運用経験 必要な資格 日本証券業協会 外務員一種(本ポジションの職務遂行にあたり必要となる資格です)
Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
Who we are: Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in
MEDHOST, a division of Harris; is seeking an Account Follow-Up Services Team Leader who will provide strategic oversight of Hospital Insurance Follow-Up Services, including multi-team performance, payer strategy, denial prevention initiatives, workforce planning, and operational scaling. This role drives measurable
About the role: The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director, Team Lead will carry a sales
SVP, Client Sales & Insights Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure
Job Purpose Job Purpose Under the general supervision of the LV Project Management Supervisor or Department Manager, the LV Project Management Client Team Lead is a key member of the LV Project Management team and serves as a primary client contact
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and
Location:Work from home (Pennsylvania) Shift:Days (United States of America) Scheduled Weekly Hours:40 Worker Type:Regular Exemption Status:Yes Job Summary:This position is responsible for leading the Food is Health strategy leading the development, implementation, and evaluation of food-based
Company:Marsh Corporate Description: Marsh is seeking an experienced Client Executive or Client Executive Leader to join our Corporate team in Bristol. You will lead a team of Client Executives while managing a portfolio of large, complex corporate clients. This role offers the chance
About The Lisinski Law Firm Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently
ZEAL Network SE is a dynamic, international group of companies that has been creating exciting and innovative lottery experiences for over 20 years. As Germany’s largest provider of online lotteries through our brands LOTTO24 and Tipp24,
Who we are: Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in