Plan and execute deployments of new SharePoint farm versions and environments. Develop and maintain automated patching processes for SharePoint farms, incorporating Microsoft zero-downtime patching principles. Implement and operationalise Microsoft SharePoint On-Demand Assessments. Troubleshoot complex SharePoint infrastructure
Analyse existing MS SQL, MySQL, and hybrid (Azure/AWS/on-prem) database architectures and observability maturity levels. Configure and manage monitoring tools such as SQL Sentry. Evaluate database performance baselines, resource utilisation patterns, and high availability configurations. Suggest AI-driven
DESCRIPTION OF THE TASKS: Perform market analysis and/or proof of concept work to validate intended designs and/or identify suitable technologies and products for the purpose of the delivery stream domain and scope; Follow-up on implementation of
· Creating Infrastructure level Designs for the implementation/adaptation of enterprise application/solutions, as well as creating the equivalent Operation guidelines; · Leading and/or participating in technical negotiations and decisions about the best way to implement new solutions;
Design ITIL-aligned JSM workflows based on stakeholder feedback, including change enablement approvals and controls. Build service catalogue: portal structure, request types, forms/fields, queues, SLAs, operational reporting. Standardize Jira Agile/Scrum project templates: issue types, workflows, fields/screens, permissions,