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ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome barriers to education. In
Job Description: This role supports a dedicated support team, and applicants must reside in the state of Arizona. Serve as the final escalation point for highly complex, visible, and sensitive client technical issues, applying expert-level judgment
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