Field Representative II, Print Support POSITION PROFILE Responsible for the daily support of assigned RICOH managed devices within customers fleet. Responds to customer requests for technical support and training with the focus being on customer service. Responsible
Field Specialist I, Service Delivery POSITION PROFILE The Field Specialist I, Service Delivery (SDS) is the primary contact for managed document services at a customer location which may be on-site or supported off-site by the DMCC.