Description Research complex issues across multiple databases. It requires fluency in computer navigation and toggling while confidently and compassionately engaging in dialogue with the caller. Training will provide candidates with knowledge of the various products, plans
Job Description: Handle inbound customer service calls related to urgent care, credentialing, referrals, dental services, VA personnel, and veterans urgent care. Conduct outbound follow-up calls to provide updates, resolve issues, and complete case management activities. Address
Essential Duties and Responsibilities: - Perform hands-on data analysis and modeling with huge data sets. - Apply data mining, NLP, and machine learning (both supervised and unsupervised) to improve relevance and personalization algorithms. - Work side-by-side
Essential Duties and Responsibilities: - Perform hands-on data analysis and modeling with huge data sets. - Apply data mining, NLP, and machine learning (both supervised and unsupervised) to improve relevance and personalization algorithms. - Work side-by-side