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SUMMARY We are looking for an experienced Service Desk Associate III who can solve complex, third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based
SUMMARY The Service Desk L1/NOC isresponsible for providing quality services and solutions to client customerswhile maintaining a high level of client satisfaction. This hybrid rolecombines first-level helpdesk support with proactive NOC monitoringresponsibilities — answering client calls and service
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